Qantas Airways Ltd. in early 2007 will trial the AeroMobile connectivity
solution that lets passengers send and receive e-mails, SMS (short
message service) messages, and phone calls inflight using their
GSM personal mobile phones or personal electronic devices such
as Blackberrys.
The three-month trial will use the installed Panasonic Avionics
Corporation IFE platform and Australian telecom company Telstra
onboard a Boeing 767 aircraft flying domestic Australian routes.
Inflight Cell-Phone/E-mail The AeroMobile system lets customers
with a GSM cell-phone and a global
roaming account send and receive voice calls and SMS. Customers
need a GPRS (General Packet Radio Service)-enabled device such
as a Blackberry or an appropriately equipped laptop computer to
send and receive e-mails.
The airline will actively seek customer feedback to further refine
its policy, including input on protocols concerning use of mobile
phones inflight, Lesley Grant, Qantas Group General Manager of
Customer Product and Services, said.
Qantas’ research indicates that the overwhelming majority
of customers think inflight connectivity,“particularly e-mail
access, is a good idea.This evaluation is the first step toward
building a product that will support our customers’ business
and communication needs into the future,” Grant said.
Regulatory Approval Qantas and its partners are working with the
Civil Aviation Safety Authority (CASA),Australian Communications
and Media Authority (ACMA), and other agencies to ensure the system
operates in accordance with Australian regulatory and legal requirements.